Privacy Policy

We are committed to ensuring that your privacy is protected.

This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1. The information we collect and how we use it
When you register on our websites including www.totalight.co.uk we need to know your name, postal address, e-mail address, telephone number and payment credit card details.

We gather this information to allow us to process your registration, process and oversee any transactions that you may make. The relevant information is then used by us, our agents and sub-contractors to set up your account and to communicate with you on any matter relating to the conduct of your account and the provision of the service in general.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

From time to time, we may wish to provide you with information about special features, bonus points, incentives on our website or any other service or products we think may be of interest to you.

2. Our use of cookies and other information gathering technologies
Cookies enable our system to recognise you when you visit our website again and improve our service to you. Cookies may also be used to compile aggregate information about areas of our website that are visited most frequently. This information can be used to enhance the content of our website and make your use of it easier. We do not track which pages you looked at while visiting our website. If you wish to reject our cookie, you can configure your browser to do so.

3. How we protect your information
We have put in place various security procedures in order to prevent unauthorised access, to maintain data accuracy and to ensure the correct use of information, including the use of secure passwords, firewall technology, restricted access to certain parts of the website and browser certification technology.

4. Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

5. Updating your details
If any of the information that you have provided to use changes, for example if you change your email address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an email to info@totalight.co.uk

6. Your consent
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy, However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

7. How to contact us
We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an email to info@totalight.co.uk